International Car Recovery

Car broke down abroad? Whether you're in Switzerland, Italy, France, Belgium, Slovakia, the Czech Republic, Poland, Romania, Croatia, or Serbia – you can count on our international car recovery service.

If your car breaks down abroad, here are some important things to consider.

If possible, take photos of the car and the scene, and collect the necessary documents (e.g. insurance policy, registration certificate) in case your insurer needs them.

1. Safety: First, make sure that you and your passengers are safe. If possible, move to a safe location and turn on your hazard lights.

2. Check the vehicle: Try to identify the issue. Check the fuel level, coolant, and tires. If you can, look for any obvious signs of failure.

3. Ask for help: If you can’t fix the issue, call for assistance. Use your insurance provider’s roadside service if you have one.

4. Towing: If the car cannot be repaired on the spot, request towing to a reliable garage.

5. Documentation: If possible, take photos of the vehicle and the location, and gather all necessary documents (e.g. insurance policy, vehicle registration) in case they’re needed by your insurer.

6. Language barriers: If you don’t speak the local language, using a translation app may help you communicate with local professionals.

7. Stay calm: No matter how stressful the situation is, try to stay calm and solve the issue step by step.

car recovery

We hope you can resolve the issue quickly!

Car recovery abroad with fast assistance

1. Warning: If it’s dark or visibility is poor, turn on the hazard lights and wear a reflective vest if you have one.

2. Help: Call for assistance. If you have a roadside assistance service, contact them. If not, look for the nearest service center or garage.

3. Local authorities: If an accident occurred, notify the local police, especially if other vehicles or pedestrians were involved.

4. Documentation: Take pictures of the vehicle’s condition, the scene, and write down what happened. These will help during insurance claims.

5. Insurance: If you have car insurance, notify your provider about the incident. Ask what steps are required to file a claim.

6. Language barriers: If you don’t speak the local language, use translation apps or ask a local person for help if needed.

7. Alternative transportation: If the car repair will take longer, plan how you will continue your journey (e.g. rental car, public transport).

8. Stay in touch: If repairs take a while, stay in contact with the garage to stay updated on your vehicle’s status.

These steps can help you handle the situation as smoothly and safely as possible while abroad.

These problems can happen to anyone, and in such cases it's worth seeking professional help for car recovery.